To clean crystal products, hand wash them with mild dish soap in warm water and dry with a soft, lint-free cloth; avoid harsh detergents, hot water, and abrasive brushes. For crystal glasses, wash individually by hand using gentle care dishwasher tablets or in a dishwasher set to the delicate cycle with low temperature, ensuring glasses don't touch each other; dry by draining on a towel or wiping delicately, then store without touching.
For decanters, rinse immediately after use, wash in warm water with a soft sponge using gentle care dishwasher tablets, and store without a cap to allow for airing; absorb any remaining moisture with absorbent kitchen paper.

We offer two shipping options: Express (24/48 hours in Europe and worldwide) and Standard (2-3 days in Europe and 5 to 7 working days internationally). Items on backorder have varying delays that we cannot control.