Terms & conditions

1. Introduction

1.1. The sale of “Sabrina Monte Carlo” branded products executed remotely through this site SABRINAMONTECARLO.COM (hereinafter referred to as the “Website") is governed by the following General Terms and Conditions of Sale.

1.2. The use of the remote sale service governed by the General Terms and Conditions of Sale hereof is exclusively reserved to consumers (hereinafter referred to individually as "Customer" or, collectively, "Customers") meaning natural persons acting for purposes not related to the business, entrepreneurial, artisanal, or professional activities possibly carried out, over the age of 18 (or, if younger, authorized by their legal representative). The resale or transfer of the products purchased on the Website for any commercial or professional purpose whatsoever is expressly prohibited.

1.3. The products offered for sale on the Website may be purchased and delivered to any territory, save for the Russian Federation or any other territory that may be concerned by any national or international sanction regulation or as otherwise discretionarily decided by SABRINAMONTECARLO.COM at any time.

1.4. The languages used to execute the sale contract through the Website hereof are: French and English.

1.5. The General Terms and Conditions of Sale hereof are published on the Website for Customers’ information, storage and reproduction purposes, in compliance with the applicable laws currently into force.

1.6. The purchase of the products is exclusively governed by the General Terms and Conditions of Sale published on the Website and into force at the time of the relevant purchase. SABRINAMONTECARLO.COM reserves the right to amend the General Terms and Conditions of Sale hereof at any time. Any amendment shall only be effective in respect of purchases made after the date the new version of the General Terms and Conditions of Sale is published. The replacement of the General Terms and Conditions of Sale hereof with a new version automatically implies the non-applicability, ineffectiveness and non-enforceability of the former version with respect to purchases made after such previous version is removed from the Website, also in the event such General Terms and Conditions of Sale are in any way accessible and/or available to the general public through other internet websites other than the one indicated above.

2. Product availability

2.1. The Customer acknowledges that the products offered by SABRINAMONTECARLO.COM on the Website (hereinafter referred to as the "Products") are limited in number and he/she is therefore aware that SABRINAMONTECARLO.COM shall need to check their availability at the time of the purchase.

2.2. Occasionally the availability of certain Products may incur inconveniences. In such circumstances, SABRINAMONTECARLO.COM shall inform the Customer promptly (and in any case within the deadlines specified below) by email that the order placed will not be delivered. In such case, and if the Customer has already paid for the order, he will be authorized to choose between: - be promptly reimbursed within a maximum of thirty days following the cancellation; or - the provision of an equal good in price-quality rate.

2.3. SABRINAMONTECARLO.COM reserves the articles offered for sale on the Website at any time, without any notice.

3. Purchasing process

3.1. Each Product offered for sale on the Website can be viewed by following a dedicated link displaying the article's photographic images, unit price, colors, and sizes (if applicable).

3.2. The Customer may purchase one or more Products, except as provided for certain types of Products. SABRINAMONTECARLO.COM reserves the right to limit at any time the number of Products that can be purchased through the Website.

3.3. The Products selected by the Customer shall be placed into a special section (hereinafter referred to as the "Shopping Bag"). A description of the Products, including measures or sizes (if applicable), together with one or more photographic images in digital format clearly showing the Products, shall be included in the Customer's Shopping Bag.

3.4. Although SABRINAMONTECARLO.COM constantly takes steps to ensure that the photographs displayed on the Website accurately reflect the original products, there may be some discrepancies due to the technical characteristics and color resolution of the device used by the Customer. As a result, SABRINAMONTECARLO.COM shall not be responsible for any possible inadequacy of the graphic representations of the Products displayed on the Website if due to the above technical reasons.

3.5. To view the Products selected and the total price of the purchase order, please visit the Shopping Bag page. Before confirming the relevant order (hereafter referred to as the "Order"), the Customer is required to check the accuracy of the contents of the Shopping Bag and fill in the Order form in accordance with the instructions provided on the Website.

3.6. The purchasing process is completed as soon as the Customer presses the relevant final Order confirmation button (hereinafter referred to as the "Buy Button"), thereby validating his/her Order, which will be directly submitted to SABRINAMONTECARLO.COM. After pressing the Buy Button, the contents of the Order may no longer be modified by the Customer.

3.7 Before confirming the Order, the Customer is required to confirm that he/she has read and accepted the General Terms and Conditions of Sale hereof. At the end of the purchasing process, it is advisable that the Customer save or print off the General Terms and Conditions of Sale.

3.8. The purchasing process must be fully completed; failure to do so entails that the Order cannot be submitted to SABRINAMONTECARLO.COM.

3.9. Each Order and the Customer’s data required for the purchase shall be stored by SABRINAMONTECARLO.COM for the time period provided for and in compliance with the applicable laws currently into force. Any use of the Customer's data for purposes other than the purchase shall be subject to the relevant Customer’s prior and express consent pursuant to the conditions set forth in the "privacy policy statement" published on the Website.

3.10. Customers who have registered to log in the reserved area of the Website may check their Order status by logging in such area and accessing the ‘My Orders’ page.

3.11. The Customer is aware that he/she is responsible for the accuracy and truthfulness of any data entered on the Website or otherwise used at the time of the purchase.

4. Execution of contract

4.1. Upon confirmation of the Order, the Order is submitted to SABRINAMONTECARLO.COM for processing and cannot be further modified or canceled. The Order placed by the Customer shall be processed by SABRINAMONTECARLO.COM only if the entire purchasing process has been duly completed, without any error being reported by the Website. After placing the Order, the Customer will receive without undue delay an e-mail acknowledging that SABRINAMONTECARLO.COM has received the Order. However, this does not mean that the Order has been accepted. SABRINAMONTECARLO.COM's acceptance of the Order and the conclusion of the contract will take place as described below in section 4.2.

4.2. The contract by and between SABRINAMONTECARLO.COM and the Customer shall be deemed to have been executed as soon as the Customer receives a confirmation email from SABRINAMONTECARLO.COM (hereinafter referred to as the "Confirmation Email"). The Confirmation Email shall be sent to the address indicated by the Customer in the order form and shall set forth the relevant confirmation and a summary of the terms and conditions of the sale, such as: the Product's description and main features, the total order price, including any shipping costs, the address for complaints, information on after-sale services, on the Customer’s right of withdrawal and its exercise.

4.3. SABRINAMONTECARLO.COM reserves the right to cancel the Order placed by a Customer in the following events:
a) the Products included in the Order are unavailable;
b) there is a dispute between SABRINAMONTECARLO.COM and the Customer relating to a previous Order;
c) the Customer breached the General Terms and Conditions of Sale on previous occasions or has not fulfilled his/her obligations arising therefrom;
d) it emerged that the Customer is purchasing the Products in order to resell them or sell them for commercial or professional purposes;
e) the Customer has been involved in, or is suspected of, illegal or fraudulent activities.

In such events, SABRINAMONTECARLO.COM shall inform the Customer by email, within 30 (thirty) days from the date of receipt of the Order, of the cancellation of the Order received. In such case, no Order shall be deemed to have been accepted by SABRINAMONTECARLO.COM. In the event of total unavailability of the Products, the Customer will be asked if he/she either wishes to receive available Products of same price or fully cancel the order and be reimbursed of the price paid (said reimbursement to take place within thirty days following cancellation).

4.4 In the event of partial availability of the Products, before receiving the Confirmation Email the Customer shall be in the position to choose either to receive available Products of same price than the unavailable Products or fully cancel the Order. If the cancellation is only partial, the Customer shall only be charged for the price of the Products actually purchased.

5. Price and Method of Payment

5.1. The prices of all Products offered for sale on the Website are inclusive of VAT.

5.2. Prices are quoted in euros (EUR). All transactions falling within the scope of these General Terms and Conditions of Sale shall be settled in euros (EUR) or, depending on the payment options offered by SABRINAMONTECARLO.COM at the time of payment of the price, subject to any agreement to the contrary expressly provided for by SABRINAMONTECARLO.COM and the Customer or any modification decided by SABRINAMONTECARLO.COM in order to comply with regulatory obligations.

5.3. The total price displayed in the Shopping Bag includes shipping costs possibly applicable, which shall be indicated separately. In any event, SABRINAMONTECARLO.COM shall seek the Customer’s express consent to charge any additional cost.

5.4. The prices shown on the Website and displayed in the Shopping Bag section upon confirmation by the Customer of the Order by pressing the Buy Button shall be charged to the Customer, provided that the Products ordered are available in that moment. SABRINAMONTECARLO.COM reserves the right to modify the prices of the Products offered for sale on the Website at any time and without notice.

5.5. SABRINAMONTECARLO.COM only accepts credit cards and the other payment methods expressly indicated on the Website.

5.6. For the purposes of credit card payments, the Customer confirms and warrants that he/she is the owner of the credit card used for the purchase and the accuracy of all the relevant data entered at the time of purchase, such as: credit card number, expiry date and, if applicable, the security code. Transaction amounts shall be charged to the Customer only following: (i) the verification of the credit card data, (ii) receipt from the company issuing the credit card used by the Customer of the debit authorization, and (iii) SABRINAMONTECARLO.COM's confirmation that the product is available and, in any event, after the Order is ready to be processed.

No amount will be charged at the time of submission of the Order.

5.7. For the purposes of payment through other payment service providers, the Customer confirms and warrants that he/she is the owner of the account used for the purchase. Customers shall only be charged the relevant transaction amounts after receipt of the Confirmation Email from SABRINAMONTECARLO.COM.

5.8. The purchased Products shall only be shipped after due payment of the amount owed by the Customer. In the event the Customer cannot be charged the amounts due for any reason whatsoever, the sale process shall be automatically terminated and the sale cancelled, and the Customer shall be subsequently notified accordingly.

5.9. In the event one or more Products are unavailable and the Customer has decided not to fully cancel the Order, he/she shall only be charged the price of the available Products and the possible related shipping costs.

6. Delivery

6.1. The Products shall be delivered to the address indicated by the Customer in the Order. The Customer's signature shall be requested upon delivery of the Products.

6.2. For security reasons, SABRINAMONTECARLO.COM shall not process any order addressed to a post office box or accept any order that does not allow identifying the natural person held to be the recipient of the order and the relevant address.

6.3. The Products offered for sale on the Website may only be delivered to addresses in the countries indicated above (section 1.3). In light of the foregoing, any Order entailing delivery outside of these countries shall be automatically rejected upon processing of the Order.

6.4. In the event the Customer is subject to the application of shipping costs, such costs shall be indicated expressly and separately from any other cost or expense upon completion of the filling in of the Order and prior to pressing the Buy Button.

6.5. In compliance with the applicable laws currently into force, the term within which SABRINAMONTECARLO.COM is required to deliver the Products purchased is 30 (thirty) days of the date of execution of the contract, with the exception of events of force majeure.

6.6. In the event SABRINAMONTECARLO.COM does not deliver the Products ordered within the above term, the Customer shall request that SABRINAMONTECARLO.COM delivers such Products within an additional term adequate to the circumstances, in accordance with the applicable laws currently into force. The Customer shall in any event have the right to immediately terminate the contract if the Product ordered is not delivered within the additional term specified.

6.7. SABRINAMONTECARLO.COM reserves the right to split an order into multiple shipments, according to the availability of the Products for delivery. In this case, SABRINAMONTECARLO.COM shall inform the Customer by email and may either charge the Customer for the Products as and when these are shipped or as a single payment.

6.8. As soon as the purchased Product is shipped, the Customer shall receive an email to the address indicated in the Order. Such email shall contain a shipment tracking code and an exclusive link that will allow the Customer to real-time monitor the delivery. SABRINAMONTECARLO.COM's Customer Service shall provide the assistance required for any potential problem relating to the delivery. Customers may contact SABRINAMONTECARLO.COM's Customer Service by email at: [email protected].

6.9. Alternatively to the delivery by courier, the Customer may request to collect the Products purchased directly from a store which may be selected on the Website at the time of the purchase, provided that the Customer has selected France or Monaco as the country where he/she will collect the Product. In the event the Customer does not collect the Products within 30 (thirty) days of receipt of the email informing him/her that the Product is available for collection, the sale may be canceled by SABRINAMONTECARLO.COM. In such case, the Customer shall be informed by email of such cancellation and shall be refunded any amounts already paid.

6.10. The Customer shall bear the risk of loss or damage to the Products from the moment in which he/she, or a third party appointed by the Customer and other than the carrier, physically takes possession of such Products. In the event, on the other hand, the loss or damage to the Product occurs prior to the physical delivery to the Customer or a third party appointed by the Customer, SABRINAMONTECARLO.COM shall refund the Customer any amounts already paid.

7. Product Conformity

7.1. At the time of delivery, the Customer is required to check the Products to ascertain that they match the articles ordered and that they do not show any manufacturing defects or lack of conformity. Carpets and other textiles delivered packaged, folded, or rolled up must be unpacked, unfolded, or rolled out within one week of the day of delivery.

7.2. The Customer expressly accepts that all silverware or products containing silverware may show small stains or micro-scratches as a result of storage, packaging, and delivery operations. However, stains on this type of product may not exceed a tolerance of 10 mm in diameter and micro-scratches may not exceed a tolerance of 0.5 mm in depth.

7.3. The sale of Products is subject to the legal guarantees provided for under the applicable laws, as well as to any additional contractual warranties possibly provided to the Customer.

7.4. In the event of the existence of manufacturing defects or lack of conformity, the Customer shall be entitled to demand that the product's conformity be restored either through fixing or replacement of the Product, free of charge, unless the remedy demanded is objectively impossible or excessively onerous compared to the other remedy. If any of the cases provided for by the law applies, the Customer may request a congruous reduction in price or the termination of the contract and subsequent refund of the purchase price paid. It is understood that the Customer shall lose such right if he/she does not notify SABRINAMONTECARLO.COM of the lack of conformity of the Product within 2 (two) months of the date the defect was discovered. In any event, SABRINAMONTECARLO.COM is only liable for the lack of conformity of the Products revealed within two (2) years from the delivery of the Product. Actions aimed to claim defects of the Products can only be brought to court within 26 (twenty-six) months from the delivery of the relevant Product.

7.5. In order to notify the existence of Product defects and lacks and to demand one of the remedies listed above, Customers may contact SABRINAMONTECARLO.COM at the addresses indicated in section 12 below.

8. Returns and Refunds - Withdrawal

8.1. The Customer has the right to withdraw from the contract within 14 (fourteen) days of the delivery or collection of the Products. For split Orders, the relevant term shall begin on the day of delivery or collection of the latest Product.

8.2. To exercise the right of withdrawal, Customers may use the specific form accessible in the "Returns" section of the Website or directly in the "My Account" section if the relevant Customer is registered on the Website. To this end, Customers shall be required to: (i) fill in the online form with the information required, (ii) apply on the parcel the sticker with the return address found therein, (iii) prompt a withdrawal request to the courier appointed by SABRINAMONTECARLO.COM by sending an email to [email protected] specifying the address, telephone number, and the selected date of collection of the parcel, such date to be confirmed with the courier. A form with the instructions for product returns shall be put into each parcel containing the Products purchased.

8.3. In the event the Customer complies with the procedure set forth in the preceding paragraph, the courier appointed by SABRINAMONTECARLO.COM shall collect the parcel containing the Products to be returned with no charges to the Customer. If, on the other hand, the Customer does not comply with such procedure, the return costs and any liability for loss, theft, damage, or delay in the delivery shall be borne by the Customer.

8.4 The Customer may also be communicated the address the Products must be returned to by contacting SABRINAMONTECARLO.COM at the following email address: [email protected].

8.5. The Customer undertakes to return the Products for which he/she has exercised the relevant right of withdrawal without undue delay and, in any case, within 14 (fourteen) days of the date the exercise of the right of withdrawal is notified to SABRINAMONTECARLO.COM.

8.6. Products must be returned in the same conditions in which they were delivered. The Customer must, therefore, ensure that the Products are intact and complete, that they have never been used, worn, or damaged in any way, and returned in their original packaging, equipped with all the labels they were received with. In case a Product was provided with a security tag, the return of this Product will not be accepted if the original security tag has been removed, broken, or damaged. SABRINAMONTECARLO.COM shall check the packaging and conditions of each Product returned, being the substantial integrity of such Products an essential requirement for the exercise of the right of withdrawal. SABRINAMONTECARLO.COM reserves the right to reject the return of such Products that should result to have been damaged, deteriorated, stained, or appear to be in a condition that unequivocally shows that they have been used for purposes other than for those verifications by the Customer strictly necessary to ascertain the nature and features of the Product purchased. In the event the return is rejected, SABRINAMONTECARLO.COM shall send a specific notice to the Customer and shall consequently not proceed to credit the amount paid by the Customer, reserving as well the right to claim compensation for any damage attributable to the Customer's behaviour.

8.7. SABRINAMONTECARLO.COM shall refund any amounts due for the Products returned without undue delay and in any case within 14 (fourteen) days from the date on which SABRINAMONTECARLO.COM becomes aware of the exercise by the Customer of the right of withdrawal. In any event, SABRINAMONTECARLO.COM reserves the right to withhold the refund either until receipt and verification of the Product or until proof by the Customer that he/she has returned the product duly and in intact conditions, whichever occurs first. The aforementioned refund shall be made by crediting the amount paid by the Customer with the same payment method used for the purchase, unless otherwise expressly agreed by the Customer and provided that no costs are incurred as a result of the refund. SABRINAMONTECARLO.COM shall inform the Customer by email of refund of the amount.

8.8. SABRINAMONTECARLO.COM shall not be under the obligation to refund the delivery costs of the Products in the event the Customer has specifically selected a delivery method other than the standard delivery offered by SABRINAMONTECARLO.COM.

8.9. The return of Products under this section is only permitted in respect of purchases made on the Website.

9. Limitation of liability

9.1. Except in the event of wilful misconduct or gross negligence, SABRINAMONTECARLO.COM shall in no way be liable vis-à-vis the Customer for any indirect or consequential damages that may arise from the purchase of the Products offered for sale on the Website.

10. Product authenticity and intellectual property rights

10.1. SABRINAMONTECARLO.COM warrants the authenticity and high quality of all the Products offered for sale on the Website.

10.2. The "Sabrina Monte Carlo" trademark, as well as all the figurative and non-figurative marks and, more generally, all the other trademarks, illustrations, images and logos found on the "Sabrina Monte Carlo" products, relevant accessories and/or packaging, whether registered or not, are and shall remain the exclusive property of the SABRINA MONTE CARLO Group. The reproduction, in whole or in part, modification, tampering or use of such trademarks, illustrations, images and logos, for whatever reason and on any support, are strictly forbidden.

11. Personal Data, cookies and other tracking technologies

11.1. Collection, recording and processing of Personal Data

Within the framework of the use of the Website and under the terms of this General Terms and Conditions of Sale, the Customer acknowledges that SABRINAMONTECARLO.COM may collect and process certain data or information relating to the Customer, including his surname, first name, telephone number, address and e-mail address (hereinafter the "Personal Data").

With regard to these General Terms and Conditions of Sale, it is expressly recalled that SABRINA is the data controller.

As such, the Customer acknowledge that any collection, processing, storage, generation and routing of his Personal Data will be governed by these General Terms and Conditions of Sale, accessible on the Website.

The user (designates any natural or legal person browsing the Website for use with an active User Account on the Website, hereinafter “The User”) and SABRINAMONTECARLO.COM will comply with their respective obligations under, as the case may be, any applicable law or regulation regarding the protection of Personal Data, including, as the case may be, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and/or Law n. 1.165 of 23 December 1993 on the protection of personal data as well as the implementing provisions and measures adopted by Sovereign Order or Ministerial Decree pursuant to the aforementioned legal provisions in the version in force on the day of use of the Website.

The information is recorded by creating a User Account in accordance with the stipulations of these General Terms and Conditions of Sale and failure to provide this information automatically results in the rejection of the transaction concerned.

SABRINA collects Nominative Information and information about Users in order to:

a) conclude and execute and ensure the proper administration and monitoring of the Sale, the payment and registration of the Delivery details and ensure compliance with its obligations under these General Terms and Conditions of Sale;

b) to ensure the proper management of orders for Products placed on the Website and the preparation of invoices;

c) for statistical and marketing studies and for commercial solicitations in compliance with the legal and regulatory provisions in force under applicable law; and

d) for security purposes and in order to comply with the legal and regulatory obligations in force under applicable law.

In accordance with the provisions of Law no. 1.165 of 23 December 1993 on the protection of personal data and the provisions and implementing measures adopted by Sovereign Order or Ministerial Decree pursuant to the aforementioned legal provisions in the version in force on the day of use of the Website, SABRINAMONTECARLO.COM, the Customer has the right to access, rectify and delete all or part of his Personal Data.

To this end, the Customer may exercise his/her right to access, rectify and delete all or part of his Personal Data on the Website or by post to SABRINA MONTE-CARLO SARL, 47 bd Guynemer, Le Monte-Carlo Plaza, 06240 Beausoleil in France.

The steps to be followed for the deletion of Personal Data on the Website are:

a) Go to My Account

b) Click on "PERSONAL DETAILS”

c) Click on "DELETE MY PROFILE”

In the event that the Customer wishes to exercise the right of access, rectification or deletion under the aforementioned conditions, it expressly acknowledges that a reasonable minimum period of time is required in order to rectify or delete all or part of its Personal Data. Therefore, in the event of a delay in processing the request for rectification or deletion, SABRINAMONTECARLO.COM shall not be held responsible for any direct or indirect damage or prejudice resulting from this delay or from the delay in processing the request for rectification or deletion.

In accordance with the provisions of Law no. 1.165 of 23 December 1993 on the protection of personal data, as well as the provisions and implementation measures adopted by Sovereign Order or Ministerial Decree in application of the aforementioned legal provisions in the version in force on the date of these General Terms and Conditions of Sale, the SABRINAMONTECARLO.COM Website has been declared to the Commission for the Control of Personal Data of the Principality of Monaco.

11.2. Declaration of consent to the sharing and disclosure of Personal Data

In accordance with the stipulations above, the Customer expressly declares and consents, without reservation, to SABRINAMONTECARLO.COM being authorised to disclose all or part of their Personal Data in the following cases:

a) to the police, tax or administrative authorities upon prior legal, regulatory or judicial request or to any other person or authority in the cases imposed by the laws and regulations in force by virtue of the applicable law or in application of a court decision; and

b) in the context of the Website in accordance with the confidentiality parameters defined by the Customer on first registration of the Website.

11.3. Cookies and other tracking technologies

When consulting the Website, cookies may be placed on the device used during browsing, such as a computer, tablet or smartphone.

A "cookie" is a small text file containing information specific to the User of the Website. It is stored on the User's hard drive and can only be read by the server that supplied it.

The information obtained by the cookies is recorded on the server that hosts the Website and that is located in [insert details and geographical location of the host of the SABRINAMONTECARLO.COM Website].

SABRINA makes limited use of "cookies" in order to facilitate the User's navigation on the Website, to optimise the consultation of the Website and to carry out audience measurements. Cookies are kept for a maximum period equal to the period legally permitted in application of the legal and regulatory provisions in force under the applicable law.

These are essentially the following cookies

a) Technical cookies necessary for the proper operation of the Website, in order to enable tracking and registration of a Customer Account on the Website. Without these cookies, certain settings on the Website may not function correctly;

b) functionality cookies, which are essential for browsing the Website and are used to remember the choices made by the User when visiting the Website; and

c) traffic analysis cookies used to monitor the User's browsing of the Website in order to compile consultation statistics and monitor the Website's performance. This data is intended to improve the Website and provide the User with a better browsing experience.

If the User refuses to use this technology when using the Website, they can deactivate or configure this function in the browser software used to use and consult the Website (Google, Firefox, Chrome, Safari, etc.). - The methods of deactivation may vary depending on the browser used to access and browse the Website, as each browser has its own cookie management settings. The procedures are described in the help menu of each of these programs).

Please note that restricting or deactivating cookies may limit access to and use of some of the Website's features, or even limit the network access required to use all or some of the Website's features. Deactivating cookies therefore prevents the collection of any information relating to browsing on the Website and, consequently, the proposal of content developed on the basis of the User's browsing on the Website.

The management of cookies is the sole responsibility of the User and SABRINAMONTECARLO.COM may not be held responsible in any way whatsoever.

12. Taxes

12.1. The Customer will be responsible for the collection, reporting, and payment of any and all of the taxes, regulated fees, levies (specifically environmental levies), or charges and duties assessed, incurred, or required to be collected or paid in connection with the sale of the Products, except to the extent that (i) SABRINAMONTECARLO.COM automatically calculates, collects, or remits taxes on behalf the Customer according to applicable law; or (ii) SABRINAMONTECARLO.COM expressly agrees to receive taxes or other transaction-based charges on behalf the Customer.

12.2. All fees and payments payable by Customer to SABRINAMONTECARLO.COM under this General Terms and Conditions of Sale are exclusive of any applicable taxes, deductions or withholding (including but not limited to cross-border withholding taxes), and Customer will be responsible for paying SABRINAMONTECARLO.COM any taxes imposed on such fees and any deduction or withholding required on any payment.

12.3. Any applicable taxes, deductions or withholdings required on any payment on delivery (including, but not limited to, cross-border withholdings), are expressly payable by the Customer. In the event of non-payment of such applicable taxes, deductions or withholdings, the cost of returning the Product(s) will be borne by the Customer.

13. Disputes

13.1. The General Terms and Conditions of Sale hereof are governed by French law and shall be construed accordingly, without prejudice to any other imperative provision of law more favourable to the Customer applicable in the country of habitual residence of the Customer.

13.2. In the event of a dispute arising from the interpretation and/or application of the General Terms and Conditions of Sale hereof, the court of the place where the Customer is domiciled or resident, if located in France, shall have exclusive and mandatory jurisdiction. In the event the Customer's domicile or residence is not located in France, the Customer may, at his/her election, refer the matter either to the court of the place where he/she is domiciled or resident or to the Court of Nice. Alternatively, the Customer may opt for one of the out-of-court dispute settlement procedures provided for under the applicable laws currently into force, such as the platform provided by the European Commission, available on the website http://ec.europa.eu/odr.

14. Contact details

For any complaint, additional information, or assistance relating to the Website or the purchasing process, and, in any event, for any request for information and/or clarifications in respect of the General Terms and Conditions of Sale hereof, Customers may send an email to the following address: [email protected] or contact the E-commerce Client Service by email at [email protected].